A: It depends on the product. Standard items ship in 8–12 business days. Preorder drops take 3–4 weeks since they’re custom made. Each product page includes details.
Q: Do you ship internationally?
A: Not yet — we currently ship within the U.S. only.
Q: Will I get a tracking number?
A: Yes! Once your order ships, you’ll receive a tracking link via email. For preorders, you may receive tracking before the item is finished — don’t worry, it’s in progress.
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🎨 PREORDER DROPS
Q: What is a “Preorder Drop”?
A: These are limited-edition items only available for a short time. They’re made-to-order, meaning they’re created just for you after purchase — with premium materials and all-over designs.
Q: Why does it take 3–4 weeks?
A: Preorder items are made from scratch and go through design, print, cut, sew, and quality check. It takes time — but that’s what makes it special.
Q: Can I return or exchange a preorder item?
A: Because it’s custom made, all preorder sales are final. Double-check sizing and colors before checkout — but reach out if something’s off. We always try to help.
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đź‘• SIZING & FIT
Q: How do I find my size?
A: Each product page includes a size chart. If you’re between sizes, we recommend sizing up for a more relaxed fit — especially in hoodies and joggers.
Q: Are your clothes unisex?
A: Yes — most of our apparel is designed to be unisex. Refer to size charts for the best fit.
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đź’¸ RETURNS & EXCHANGES
Q: What’s your return policy?
A: All sales are final since our products are made-to-order. If you have a problem with your order, reach out to us at getdripped@rinkdrip.com — we’ll always try to make it right.
A: 100% Rink Drip was built by a hockey family, for hockey families. We’re proud to bring the drip to rinks all across the U.S. and looking to expand wherever the game takes us.
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